The AHTS Store
A Heart To Serve Coaching & Events

Effective Date: October 18, 2026

Thank you for shopping with The AHTS Store! We want every customer to have a positive experience with our products, services, and educational programs.

Please review the following return, refund, and cancellation guidelines before purchasing or booking.

We accept returns of eligible physical merchandise within 14 calendar days of delivery.

To qualify for a return:

• Items must be unused, unworn, and in their original condition.
• Original packaging and tags should be included when applicable.
• Customers must provide an order number or proof of purchase.
• Return requests must be submitted within 14 days after delivery.

Eligible merchandise may include planners, journals, calendars, apparel, mugs, and accessories.

Any product-specific exclusions must be clearly disclosed before purchase.

Email sales@ahtshub.com with:

• Your order number
• The item you wish to return
• Your reason for returning it
• Photographs if the item arrived damaged or incorrect

We will review your request and provide return instructions.

Please do not mail merchandise to our business office without receiving return instructions.

For ordinary change-of-mind returns, customers are responsible for return shipping costs unless otherwise stated. Original shipping charges are generally nonrefundable.

We do not charge a restocking fee.

If an item arrives damaged, defective, or incorrect, contact us promptly at sales@ahtshub.com.

We will review the issue and arrange an appropriate resolution, which may include:

• Replacement merchandise
• A refund
• Another mutually agreed resolution

Customers will not be charged return shipping costs for confirmed damaged, defective, or incorrect merchandise.

Once a returned item is received and inspected, we will notify you of the refund decision.

Approved refunds will be initiated through the original payment method, generally within 10 business days after approval.

Financial