Our Privacy Policy

Effective Date: August 18, 2026

At A Heart To Serve, we respect your privacy and are committed to handling personal information responsibly.

This Privacy Policy explains how A Heart To Serve Coaching & Events, operating publicly as A Heart To Serve (“A Heart To Serve,” “AHTS,” “we,” “us,” or “our”), may collect, use, disclose, and protect information when you visit AHTSHub.com, purchase digital products, download resources, subscribe to communications, participate in professional-development offerings, or otherwise interact with us.

By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.

The information we collect depends on how you interact with A Heart To Serve.

We may collect information that you voluntarily provide, including:

• Name
• Email address
• Telephone number
• Billing and transaction information
• Purchase information
• Product or service selections
• Information submitted through contact forms
• Information provided when registering for a virtual program or service
• Scheduling information for private coaching or professional-development sessions
• Newsletter or marketing preferences
• Customer-service communications
• Feedback, reviews, or testimonials that you voluntarily submit
• Other information you choose to provide

Please do not submit unnecessary confidential medical records, detailed mental-health information, Social Security numbers, passwords, financial-account credentials, or other highly sensitive information through general website forms or email.

A Heart To Serve may use third-party payment processors and online commerce platforms to process transactions.

Depending on the payment method and platform used, payment-card information may be collected and processed directly by the applicable payment provider rather than stored by A Heart To Serve.

We may receive limited transaction information necessary to:

• Confirm payment;
• Identify your purchase;
• Deliver your product or service;
• Address billing questions;
• Process an approved refund; or
• Maintain appropriate business and transaction records.

Payment providers operate under their own privacy policies, terms, and security practices.

When you visit AHTSHub.com or interact with certain digital services, some information may be collected automatically.

This may include:

• Internet Protocol (IP) address
• Browser type
• Device type
• Operating system
• Referring website or source
• Pages viewed
• Date and time of visits
• Approximate geographic information derived from an IP address
• Links or features used
• Website performance and diagnostic information
• Cookie or similar technology identifiers

We may use this information to operate the website, understand general website usage, improve content and navigation, measure performance, maintain security, and identify technical problems.

A Heart To Serve may use collected information to:

• Process and fulfill purchases;
• Deliver digital books, publications, guides, worksheets, checklists, audio resources, videos, and other digital products;
• Provide access to purchased or complimentary resources;
• Schedule and administer private workplace wellness or professional-development services;
• Respond to questions and customer-service requests;
• Communicate about transactions, downloads, appointments, registrations, or account-related matters;
• Send newsletters, professional-development information, promotions, or educational content when permitted;
• Maintain records of purchases and transactions;
• Process approved refunds or credits;
• Improve our website, products, media, and customer experience;
• Analyze website performance and general usage;
• Protect against fraudulent, abusive, or unauthorized activity;
• Maintain the security and operation of our website and systems;
• Comply with applicable legal, tax, accounting, or regulatory requirements; and
• Enforce applicable policies and agreements.

We do not intend to use information for purposes materially different from those described in this Privacy Policy without appropriate notice when required.

If you subscribe to an email list, request information, or otherwise consent to receive promotional communications, A Heart To Serve may send newsletters, announcements, professional-development resources, product information, or promotional messages.

You may unsubscribe from promotional emails at any time by using the unsubscribe option provided in the communication.

Unsubscribing from marketing communications will not prevent us from sending necessary transactional communications relating to:

• Purchases;
• Product delivery;
• Refunds;
• Account or security matters;
• Scheduled services; or
• Customer-service requests.

AHTSHub.com and third-party services used to operate the website may use cookies, pixels, analytics technologies, or similar tools.

These technologies may help:

• Keep website features functioning;
• Remember certain visitor preferences;
• Understand how visitors use the website;
• Measure website traffic;
• Identify technical problems;
• Evaluate the effectiveness of content or marketing; and
• Improve website performance and user experience.

Some cookies may be provided by third-party technology, analytics, commerce, or advertising providers.

You may be able to limit or disable certain cookies through your browser or device settings.

Disabling cookies may cause some website features or third-party services to function differently or become unavailable.

A Heart To Serve does not sell or rent personal information in the ordinary course of our business.

We may disclose information when reasonably necessary to third-party service providers that help operate A Heart To Serve.

These may include providers of:

• Website hosting
• E-commerce and online storefront services
• Payment processing
• Digital-product delivery
• Email and newsletter services
• Scheduling
• Video conferencing
• Cloud storage
• Website analytics
• Customer communications
• Accounting or administrative services
• Security and fraud prevention

We seek to provide service providers only the information reasonably necessary for them to perform their respective functions.

Third-party providers operate according to their own terms, privacy policies, and security practices.

We may disclose information when reasonably necessary to:

• Comply with applicable law, legal process, court orders, or lawful government requests;
• Protect the rights, property, security, or legitimate interests of A Heart To Serve;
• Investigate suspected fraud, abuse, unauthorized activity, or security incidents;
• Enforce our Terms and Conditions or other agreements; or
• Protect users, customers, service providers, or others where reasonably appropriate.

If A Heart To Serve undergoes a future business restructuring, transfer, sale, merger, or similar transaction, relevant business records may be transferred as permitted by applicable law.

AHTSHub.com may contain links to or integrations with third-party websites and services, including online stores, social-media platforms, video platforms, payment providers, email platforms, or other external services.

When you leave AHTSHub.com or interact directly with a third-party service, that provider's privacy practices and terms may apply.

A Heart To Serve does not control and is not responsible for the independent privacy practices, content, security, or availability of third-party websites or services.

We encourage users to review the privacy policies of services they choose to use.

Digital products may be purchased or delivered through AHTSHub.com, an external online storefront, email, private download links, or other electronic delivery systems.

Information necessary to complete a purchase or deliver a product may therefore be processed by both A Heart To Serve and the applicable commerce, payment, or delivery platform.

The amount and type of information processed by those platforms depends on the services used and the customer's method of payment or access.

If you purchase private workplace wellness or professional-development coaching, we may collect information reasonably necessary to schedule, administer, and communicate about your service.

A Heart To Serve provides educational and professional-development services and does not provide psychotherapy, medical care, mental-health treatment, diagnosis, or other licensed clinical services.

Please do not submit confidential medical or mental-health records unless specifically requested and appropriate for a lawful business purpose.

We use reasonable administrative, technical, and organizational measures designed to protect personal information under our control from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, internet transmission, electronic storage system, email service, or third-party platform can be guaranteed to be completely secure.

Accordingly, we cannot guarantee absolute security of information transmitted or stored electronically.

Users are responsible for maintaining the security of their own devices, passwords, accounts, and internet connections.

We may retain personal information for as long as reasonably necessary to:

• Complete transactions;
• Deliver products or services;
• Maintain customer-service records;
• Fulfill contractual obligations;
• Maintain appropriate tax, accounting, and business records;
• Resolve disputes;
• Protect against fraud or security risks; and
• Meet applicable legal requirements.

When information is no longer reasonably necessary for these purposes, we may delete, anonymize, or otherwise dispose of it in accordance with our operational practices and applicable law.

Depending on your location and applicable law, you may have rights concerning your personal information.

You may contact A Heart To Serve to request that we:

• Provide information about personal information we maintain about you;
• Correct inaccurate information;
• Update your contact information;
• Delete certain information when legally and operationally appropriate; or
• Address questions regarding how your information is used.

Certain information may need to be retained despite a deletion request, including records required for legal, accounting, tax, fraud-prevention, transaction, or contractual purposes.

We may need to verify your identity before fulfilling certain requests.

A Heart To Serve provides workplace wellness and professional-development content primarily for professionals, emerging leaders, and adults.

Our website and commercial services are not directed to children under 13.

We do not knowingly seek to collect personal information online from children under 13 through our general website services.

If we become aware that personal information from a child under 13 has been collected in circumstances requiring parental permission, we will take reasonable steps to address the information as required by applicable law.

Parents or legal guardians who believe a child has submitted personal information may contact us through AHTSHub.com.

A Heart To Serve's standard website forms and general email channels are not intended for the transmission of highly sensitive information.

Please do not send:

• Social Security numbers;
• Banking passwords or financial-account credentials;
• Full payment-card numbers through general forms or email;
• Government identification documents unless specifically required;
• Detailed medical records;
• Detailed psychiatric or mental-health records; or
• Other information that is unnecessary for the product or service requested.

A Heart To Serve may revise this Privacy Policy as our website, digital products, technology, service providers, business practices, or legal obligations change.

The current version will be posted on AHTSHub.com with an updated effective date.

We encourage visitors to review this Privacy Policy periodically.

Questions, concerns, or privacy-related requests may be submitted through the contact information or contact form provided on AHTSHub.com.

A Heart To Serve Coaching & Events
Columbus, Ohio

Website: AHTSHub.com

Last updated: August 18, 2026